
We serve all location in Italy and Europe
We offer fast airport and port transefrs
The best luxury tours in Tuscany and Italy
Our Staff will support during your journey
GOOD Based on 33 reviews Posted on Google Julia StewartTrustindex verifies that the original source of the review is Google. Unfortunately, the level of professionalism was far below what I expected.Posted on Google Adrian T.Trustindex verifies that the original source of the review is Google. Very disappointing experience. We booked an airport transfer with this company on behalf of one of our clients. Before confirming the service, we clearly explained that our client wanted to arrive at the airport around 9:40 a.m. and asked them what pickup time they recommended. They advised an 8:30 a.m. pickup, even though the journey to the airport is only around 20–30 minutes. When our client realised how close the airport actually was, he left the hotel at around 9:10 a.m. and departed at approximately 9:15–9:20 a.m., arriving at the airport without any issue at 9:50am. The disappointing part is that the company then charged us €100 for one hour of waiting time, even though the unnecessary waiting was entirely the result of their own recommendation. They immediately sent us a payment link and told us that if we didn’t pay, they would ask our client to pay directly. As the booking agent, we had already confirmed that we would cover any legitimate charges, so involving the client was completely unprofessional. To make matters worse, the communication from the manager/owner was rude and aggressive instead of trying to resolve the situation. We expected professionalism and fair treatment, but unfortunately experienced the opposite. Based on this experience, we would not recommend this company.Posted on Google Joanne SineTrustindex verifies that the original source of the review is Google. Our Driver was very professional and knowledgeable, he shared the history of areas of Florence as we drove through them on our way to a beautiful winery that he selected for us! Highly recommend!Posted on Google Scott GoodloeTrustindex verifies that the original source of the review is Google. Marcella provided my small group in Italy with an unforgettable afternoon in Tuscany. He took us to a small vineyard with excellent wine, food and scenery. He shares one story after another and helped provide an unforgettable experience. His tour was one of the highlights of our 10 days in Italy! Very happy American & Canadian tourists! Thanks!Posted on Google Gabriel HicksTrustindex verifies that the original source of the review is Google. Our driver Marcello was absolutely amazing. So glad we were able to meet him. If you're ever in the Florence, Italy area, I hope you are able to receive his services.Posted on Google TY RandolphTrustindex verifies that the original source of the review is Google. Marcello was excellent. Punctual, professional, funny and all around good vibe. Definitely recommend anyone to book him. I will be booking on my next trip.Posted on Google Beth GoodloeTrustindex verifies that the original source of the review is Google. Don’t even question it, just book it with Munro Tours. You will not regret it!Posted on Google Laurie HTrustindex verifies that the original source of the review is Google. I knew when I booked a few weeks before our travel date and they still had availability when others did not that this was too good to be true. I wish I listened to my initiation. Mundo is not unreliable. Marcello, the owner, is arrogant, combative, incapable of taking accountability and extremely unprofessional. There’s thousands of transfer companies in Florence and the surrounding area - don’t make the mistake I did by choosing Mundo. I booked a transfer for my elderly parents from our wedding venue to the train station. I provided Marcello with my contact details, filled out his form with my credit card information and received a confirmation email from him, which I acknowledged. On the morning of the transfer, I called Marcello 15 minutes after his car was supposed to arrive and instead of even taking time to understand the situation, he immediately launched into the defensive, accusing me of never confirming nor sending my credit card information. I texted him screenshots of our email exchanges during the call where I explicitly sent my credit card details and he emailed back “I hereby confirm that your service is booked”, to which I responded “Thank you”. It’s fine. People make mistakes. Companies make mistakes. However, instead of accepting responsibility and offering me a solution proactively, Marcello chose to try to intimidate and attack me. He repeated over and over again that it was my “fault” for not confirming, and how can I expect a car for not confirming, it is not his problem and I am extremely rude to expect otherwise. We initially buffered 2 hours for my parents to make their train in Florence for their flight back to Asia, but having to sort this out and find alternate transportation last minute meant that they very narrowly missed their train. We ended up ordering a taxi via the Borgo we were staying at, which charged us 100 euros less than Marcello tried to. As travelers all we want is reliability, professionalism and to feel safe while traveling in a foreign country. Marcello behaved extremely arrogantly - he could’ve turned the situation around but instead leaned into his big ego and chose to gaslight the customer. Don’t take the risk like I did and leave your elderly parents stranded in the middle of Tuscany. Mundo is not worth it. See screenshots for receipts and how he tried to gaslight me. Circled and attached was the credit card form that I filled out 6 days before, which he responded with a confirmation. Mind blowing that he thinks it’s ok to do business this way.Posted on Google marc palaciTrustindex verifies that the original source of the review is Google. Operator did not show up after a wedding to transfer the bride’s parents back to Florence. We had a paper trail of the pickup confirmation but alas Mundo Tours was a no show and we had to struggle to get the elderly parents back to Florence to catch their train to Milan. Avoid this company at all costs
EXCELLENT Based on 112 reviews Posted on Tripadvisor Jeff OVerified A lovely day in Tuscany I told Marcello that my mother and I wanted to visit Montalcino and Montepulciano and left everything else up to him. He planned a wonderful day for us, complete with lunch and a memorable wine tasting with an excellent sommelier. Be aware that any tastings and meals are not included in the price. Would absolutely hire again.Posted on Tripadvisor CfromMIVerified Mundo Limo is a MUST We booked Marcello for a day sightseeing through Tuscany! Surprise stop at the US war memorial - so very touching. Nice winding roads to Greve with a stop, onto a lunch at a winery - so fun! On to San Gimignano then back to Florence. Marcello was knowledge, funny, and absolutely the BEST! Save yourself the aggravation of navigating yourself and just enjoy!Posted on Tripadvisor James TVerified Didn’t show up despite pre-booking and payment Booked for our wedding weeks in advance and despite having written confirmation, credit card, and time set, the driver didn’t show up. When shown the reservation, he became irate and yelled at my wife. Very rude and aggressive person. Ruined the day after the wedding and we had to scramble to get to the final destination with our bags. Don’t take the risk.Posted on Tripadvisor Omar AVerified Avoid this company! My uncle and his wife were the only people that scheduled this taxi service, submitted payment information and had email confirmation but they did not come. When we called, they refused to admit their mistake and kept telling us we never confirmed the reservation. Awful customer service.Posted on Tripadvisor Christina LVerified Amazing experience In a land of sun, where the cypress trees sway, And ancient roads wind through the light of the day, There's a driver so skilled, with a flair so divine, Marcello by name, a true Italian design. From the cobbled piazzas to the hillsides so green, His Mercedes glides, a magnificent scene. Through bustling Cinque Terre or by Florence's grand view, He navigates traffic, always nimble and true. No turn is too sharp, no curve too extreme, He dances with danger, a motorized dream. With a flick of the wrist and a confident smile, He conquers each journey, mile after mile. The scent of espresso, the breeze in his hair, He honks with a rhythm, beyond all compare. "Prego!" he calls, with a wink and a nod, A master of movement, blessed by the road's God. So if ever you're touring, through Italy's grace, And seek a true artist, with speed and with pace, Look for Marcello, a legend so grand, The most fabulous driver in all of the land.Posted on Tripadvisor Tomas ÖVerified Enkel och smidig utforskning av Florens Mycket bra guidning av Marcello. Realia som i lokal kännedom gick vidare där guideböcker tar slut. Fantastiska vyer och fin smygkörning i trånga gränder. Trippen sparade på våra ben och besparade oss egna efterforskningarPosted on Tripadvisor RenéeVerified You need this driver Marcello is THE BEST!!! So attentive and professional and really knows the area. He made recommendations and arrangements for wonderful experiences that we would not have found without him. We can not say enough good things about him and his service.Posted on Tripadvisor Elsa AVerified A Fantastic Experience with Mundo Limos. Book Marcello ! My group of ten women were so lucky to be with Marcello of Mundo Limos. We spent over a week touring with Marcello. We visited so much of Tuscany for 10 days with his excellent guidance . He is the perfect gentleman with a wealth of information he shares . He took us to fabulous wineries , ancient villages , Pisa , Florence , Venice as well as charming and delicious restaurants. He catered to our every whim . He is patient , kind , extremely knowledgeable and speaks perfect English. He will pick you up at airport and deliver you safely. . I recommend Marcello Mundo 100 percent for your Italian vacation. You will leave feeling you have a great friend and have had wonderful vacation.Posted on Tripadvisor Leslie RVerified Ride from Florence to Pisa Marcello was amazing! Told the best stories and gave us an amazing ride. He chose a restaurant that had the best food we ate while in Italy! He was truly the best!! Thank you Marcello for everything!!!Posted on Tripadvisor Jennifer BVerified Amazing! We met Marcello and he showed us an amazing tour of Florence. He showed us the history of the beautiful city. An experience we will never forget. Wish we could have done the all day tour!
Welcome to Mundo Tours, your trusted partner for luxury limo services in Florence and throughout Tuscany.
Our professional chauffeurs and top-of-the-line vehicles ensure that every journey is comfortable, safe, and memorable.
Whether you’re looking for airport transfers, city tours, or special event transportation, we are dedicated to providing exceptional service tailored to your needs.
At Mundo Limousine, we deliver exceptional luxury transportation services in Florence and throughout Tuscany. Here’s why clients choose us:
Experienced and courteous drivers ensure a safe and comfortable journey.
Choose from our top-of-the-line vehicles, including Mercedes E-Class, Mercedes S-Class, Mercedes V-Class, and Mercedes Sprinter.
Punctuality and reliability are our top priorities, with real-time flight tracking for seamless airport transfers.
Tailored services to meet your specific needs, whether for business, special occasions, or leisure tours.